Privacy Policy

 

At Laser Monkey, we’re committed to protecting and respecting your privacy.

 

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

 

 

Any questions regarding this Policy and our privacy practices should be sent by email to info@lasermonkey.co.uk or by writing to

Laser Monkey, Unit 1 Fforest Cottage, Hundred House, Llandrindod Wells, Powys, LD1 5RT.

 

 

How do we collect information from you?

 

We obtain information about you when you use our website, for example, when you contact us about products and services.

 

What type of information is collected from you?

 

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you  purchase a product from us, your card information is not held by us, it is collected by our third party payment processors, who specialize in the secure on-line capture and processing of credit/debit card transactions, as explained below.

 

How is your information used?

We may use your information to:

 

Process orders that you have submitted;

to carry out our obligations arising from any contracts entered into by you and us;

 

Notify you of changes to our services;

Send you communications which you have requested and that may be of interest

to you.

These may include information about promotions of our goods and services;

 

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

 

Who has access to your information?

 

We will NOT sell or rent your information to third parties.

 

We will NOT share your information with third parties for marketing purposes.

 

Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, Couriers and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process your order and deliver your Item/s). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the product and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond Laser Monkey for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

 

When you are using our Online Shop, your payment is processed by a third party payment processor, who specializes in the secure Online capture and processing of credit/debit card transactions. We do not hold any of this information on our systems. If you have any questions regarding secure transactions, please contact us.

 

 

Your choices

 

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us or our products and services, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

 

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: info@lasermonkey.co.uk

 

How you can access and update your information

 

The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: info@lasermonkey.co.uk, or write to us at: Laser Monkey, Unit 1 Fforest Cottage, Hundred House, Llandrindod Wells, Powys, LD1 5RT.

 

 

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

 

Profiling

 

We may analyze your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.

 

Use of 'cookies'

 

Like many other websites, the Laser Monkey website uses cookies. 'Cookies' are small pieces of information sent by an organization to your computer and stored on your hard drive to allow that website to recognize you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to helps us to improve our website and deliver a better more personalized service.

 

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies off may result in a loss of functionality when using our website.

 

Links to other websites

 

Our website may contain links to other websites run by other organizations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

 

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

 

16 or Under

 

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.

 

Transferring your information outside of Europe

 

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

 

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

 

 

If you have any Questions regarding this Privacy Policy Please Email: info@lasermonkey.co.uk